Service update – 12.50pm Sunday 29th March.

The current demand is unprecedented and we have decided to temporarily close this store for now while we catch up with demand. Any orders placed before 2pm on Thursday 26th March will still be delivered to all customers soon.

Thank you to all you valued customers that have ordered with us during these challenging times. The unprecedented demand caused some delays within our warehouse, but caused even further delays within the courier network - Royal Mail and DPD.

We apologise to anyone who has experienced delays but assure you that we are working 24/7 to ensure your order is despatched promptly. Our workers are currently classified as critical key workers to keep the food supply moving. We know the delays can be frustrating but ask that customers remain patient and try not to contact our already overloaded customer service team - you should receive a text/email from the couriers to let you know when to expect the order.

For customers waiting to place new orders, we're hoping to be live again within the next few days.

Thank you again for your continued support. We're all in this together. Stay safe, and stay at home when possible.

Just Natural Plastic Free Packaging

At Just Natural we are constantly looking for new ways to reduce our impact on the planet’s resources and reduce plastic waste.

We’re proud to announce that today (8th January 2019), we started our plastic free journey. The Just Natural range of products including nuts, seeds, oats, and dried fruits is now available in certified plastic free packaging.

Just Natural are committed to reducing our carbon footprint and encourage customers to purchase the range from local independent retailers.

If you would like more information about the range, the packaging, or if you would like to receive a press pack, contact us today and be the first to offer officially certified compostable packaging.

 

 

FAQ

Q. What is the packaging made from?
A. The packaging is a laminate of a cellulose film (from tree pulp) and Polylactic Acid (from sugar cane) – both of these are GMO free.

Q. Has the packaging been certified compostable?
A. Yes, our packaging has been certified in accordance with EN 13432

Q. How should the packaging be disposed of?
A. This packaging is plant based and industrial compostable in accordance with EN13432. It will still breakdown in your home compost heap, but this will take longer than permitted by the home composting standards. Alternatively, we encourage you to contact your local council or waste collection provider for disposal options in your area.

Q. What else can I do to help reduce packaging waste and reduce my carbon footprint?
A. We encourage all consumers to order via their local independent retailer

Q. Do you have a list of participating Independent Retailers?
A. Yes, all our stockists can be found on our store locator here - https://www.justnatural.co.uk/apps/store-locator

 

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